{"id":6366,"date":"2018-03-15T16:35:10","date_gmt":"2018-03-15T16:35:10","guid":{"rendered":"https:\/\/dptech.rootsdigitalmedia.com.sg\/?page_id=6366"},"modified":"2024-04-01T09:51:13","modified_gmt":"2024-04-01T09:51:13","slug":"general-services","status":"publish","type":"page","link":"https:\/\/dptech.com.sg\/en\/general-services\/","title":{"rendered":"General Services"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” bg_image=”6779″ bg_position=”center center” bg_repeat=”no-repeat” scene_position=”center” text_color=”light” text_align=”left” top_padding=”9%” bottom_padding=”9%” id=”intro” row_name=”Intro” enable_gradient=”true” gradient_direction=”left_b_to_right_t” overlay_strength=”0.95″][vc_column centered_text=”true” column_padding=”padding-6-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/1″ column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”General Services” font_container=”tag:h1|font_size:83|text_align:center|color:%23ffffff|line_height:96px” use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left” css=”.vc_custom_1485550874781{margin-top: -10px !important;}”][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/1″ column_border_width=”none” column_border_style=”solid” delay=”100″][vc_custom_heading text=”We’re changing the way business manages their resources and workload.
\n” font_container=”tag:h2|font_size:24|text_align:center|color:%23ffffff” use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner enable_animation=”true” animation=”grow-in” column_padding=”padding-4-percent” column_padding_position=”all” background_color_opacity=”1″ width=”1\/1″ column_border_width=”none” column_border_style=”solid” delay=”200″][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”iconsmind” url=”#contact-us” text=”Show Me How” icon_iconsmind=”iconsmind-Triangle-ArrowRight”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”center” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left” css=”.vc_custom_1522475713560{padding: 50px !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/1″ column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Challenges Faced By General Services Companies” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” css_animation=”none”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/3″ column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color=”Accent-Color” icon_padding=”20px” icon_fontawesome=”fa fa-calendar”][vc_custom_heading text=”Lack visibility in servicemen’s schedule and difficulty in making sure every service has been assigned.” font_container=”tag:h3|font_size:20|text_align:center” use_theme_fonts=”yes” css=”.vc_custom_1522513251761{padding-top: 20px !important;padding-right: 30px !important;padding-bottom: 20px !important;padding-left: 30px !important;}”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/3″ column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color=”Accent-Color” icon_padding=”20px” icon_fontawesome=”fa fa-comment-o”][vc_custom_heading text=”Difficulty in tracking customer feedback\/complaints and make sure that these cases are assigned to somebody to follow up until resolution” font_container=”tag:h3|font_size:20|text_align:center” use_theme_fonts=”yes” css=”.vc_custom_1522513313402{padding-top: 20px !important;padding-right: 30px !important;padding-bottom: 20px !important;padding-left: 30px !important;}”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/3″ column_border_width=”none” column_border_style=”solid”][nectar_icon icon_family=”fontawesome” icon_style=”default” icon_color=”Accent-Color” icon_padding=”20px” icon_fontawesome=”fa fa-line-chart”][vc_custom_heading text=”Lack of Visibility on Which Jobs give best margin\/value” font_container=”tag:h3|font_size:20|text_align:center” use_theme_fonts=”yes” css=”.vc_custom_1522513365060{padding-top: 20px !important;padding-right: 30px !important;padding-bottom: 20px !important;padding-left: 30px !important;}”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#ffffff” scene_position=”center” text_color=”dark” text_align=”center” overlay_strength=”0.3″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color=”#ffffff” background_color_opacity=”1″ width=”1\/1″ column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Recommended Solution” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1522476197303{padding-top: 30px !important;padding-bottom: 30px !important;}”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” bg_color=”#ffffff” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″][vc_column column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ background_color_hover=”#f9f9f9″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/4″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/1″ column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

01.<\/span><\/h2>\n[\/vc_column_text]
<\/div><\/div>[vc_custom_heading text=”Integrated Assignment Scheduler” font_container=”tag:h2|font_size:24|text_align:left|line_height:2″ use_theme_fonts=”yes”][vc_column_text]DP Scheduler provides a schedule board to help planner organise various schedules\/shift jobs<\/p>\n

Product Used: DP Scheduler<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ background_color_hover=”#f9f9f9″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/4″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/1″ column_border_width=”none” column_border_style=”solid” delay=”200″][vc_column_text]\n

02.<\/span><\/h2>\n[\/vc_column_text]
<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_custom_heading text=”Customer Relationship Management” font_container=”tag:h2|font_size:24|text_align:left|line_height:2″ use_theme_fonts=”yes”][vc_column_text]Customer case management handled by Microsoft Dynamics 365 Customer Service Portal.<\/p>\n

A customer can log a case through the customer portal and the cases can be assigned to customer service representative to find a resolution. All interaction with the customer can be tracked within the application<\/p>\n

Product Used: Microsoft Dynamics 365<\/a>[\/vc_column_text][\/vc_column][vc_column column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ background_color_hover=”#f9f9f9″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/4″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/1″ column_border_width=”none” column_border_style=”solid” delay=”400″][vc_column_text]\n

03.<\/span><\/h2>\n[\/vc_column_text]
<\/div><\/div>[vc_custom_heading text=”Financial Management” font_container=”tag:h2|font_size:24|text_align:left|line_height:2″ use_theme_fonts=”yes”][vc_column_text]DP Scheduler and Microsoft Dynamics 365 seamlessly integrates with Microsoft Dynamics NAV so that all service is linked up with accounting and everybody in the organisation sees the same information<\/p>\n

Product Used: Microsoft Dynamics NAV<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”padding-2-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/4″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner enable_animation=”true” animation=”fade-in-from-bottom” column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/1″ column_border_width=”none” column_border_style=”solid” delay=”400″][vc_column_text]\n

04.<\/span><\/h2>\n[\/vc_column_text]
<\/div><\/div>[vc_custom_heading text=”Business Intelligence” font_container=”tag:h2|font_size:24|text_align:left|line_height:2″ use_theme_fonts=”yes”][vc_column_text]Business intelligence dashboard powered by Microsoft Power BI shows you revenue by customer segmentation so that you can channel marketing efforts into the right audience<\/p>\n

Product Used: Microsoft Power BI<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” equal_height=”yes” content_placement=”middle” bg_image=”6750″ bg_position=”center center” bg_repeat=”no-repeat” parallax_bg=”true” parallax_bg_speed=”medium” scene_position=”center” text_color=”light” text_align=”left” top_padding=”8%” bottom_padding=”8%” id=”contact-us” color_overlay=”rgba(10,6,6,0.84)” overlay_strength=”0.5″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/6″ column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”left-right” centered_text=”true” background_color_opacity=”1″ width=”2\/3″ column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Let’s Do Great Things Together!” font_container=”tag:h2|font_size:52|text_align:center|line_height:52px” use_theme_fonts=”yes”]

<\/div><\/div>[vc_custom_heading text=”Our committed team at DP Technology, equipped with near 20 years of experience in ERP consulting, are always available on hand to provide the best in class solutions for your business needs.” font_container=”tag:p|font_size:18|text_align:center|color:rgba(255%2C255%2C255%2C0.7)|line_height:26px” use_theme_fonts=”yes” css=”.vc_custom_1520777070358{margin-top: 10px !important;margin-bottom: 10px !important;}”][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”default_arrow” url=”\/en\/contact\/” text=”Get In Touch” margin_top=”5″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ width=”1\/6″ column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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